![autotask email parser autotask email parser](https://pumpuptheauto.com/wp-content/uploads/2013/05/Screen-Shot-2013-05-21-at-1.34.10-PM.png)
- #Autotask email parser Patch
- #Autotask email parser full
- #Autotask email parser software
- #Autotask email parser license
There's really nothing out there I've found that's comparable. When creating a new ticket, time entry or activity entry, a new window opens in the browser (which was an annoyance for some team members).
![autotask email parser autotask email parser](https://docs.oracle.com/middleware/12211/wcc/app-adapter/img/GUID-2798146A-42E0-46F1-AE1A-F71F7E18CB98-default.gif)
It is a common mistake to create a lot of customization (UDFs and workflows) because the Administrator is not familiar with the modules or the best practices of the software.Ĭreating custom reports can be very cumbersome due to the vast number of options and fields available. There is a large learning curve when implementing this software. Users have access to widgets to quickly display data and metrics.Ĭompletely integrated with Datto/Autotask RMM tool.
![autotask email parser autotask email parser](https://autotask.net/help/Content/Resources/Images/AdminSetup/ExtensionsIntegrations/RMM/Kaseya/KaseyaSelectTemplate.png)
Time off requests can be approved by authorized users. Timesheets and Expenses are tracked in this tool, including available vacation and sick time. Advanced reporting users can also create their own reports from any of the available data entry fields, including User Defined Fields. The reporting module has a myriad of popular reports available with the option to customize each. These include contract details, tracking sales leads and opportunities, generating invoices and syncing with Quickbooks and other financial software.
![autotask email parser autotask email parser](https://ww18.autotask.net/help/content/Resources/Images/AdminSetup/ExtensionsIntegrations/RMM/Kaseya/KaseyaAccessSDSAAS.png)
#Autotask email parser license
There are several different 'modules' that are all included in the PSA license (no add on fees to take advantage of them). It is simple to add "User Defined Fields" which are custom fields specific to your company or industry that you can add to Companies, Tickets, Contracts and more. For example, when viewing a ticket, all pertinent information is available on the screen, from the ticket details to the activity history and even the company and contact information.
#Autotask email parser software
The updates to the software in the last 18 months have improved the user experience. Different departments can have customized ticket categories, including Issue Types, priorities, resources, ticket status, due dates, workflows and notifications (and more) to fire off based on the rules associated with each category. Customer support was also very helpful when we had specific questions or issues, and there is a handy scheduling feature for technical support chats.Īutotask PSA is an extremely customizable tool. My recommendation would be that anyone considering this software look to implement all facets of the software for the best result.Īutotask PSA has an extensive FAQ library, webinars (live and recorded) and tutorials for new Administrators and users.
#Autotask email parser full
Our company was not taking full advantage of all modules (contracts and invoicing, specifically), which was detrimental to our overall efficiency. I would highly recommend this software due to its versatility and ability to be customized.
#Autotask email parser Patch
Sure you can filter devices by the info, but to actually pull a report, its painful.ģrd party patch management is also something they're working on developing further as there are competitors out there who do it much better.Ĭomentarios: My overall experience with Autotask PSA, from implementation to daily use, has been very favorable. There's a huge wealth of auditing data that is captured by the software but you can't easily pull this out. The inbuilt reporting is being massively improved over the next few months \ iterations, as currently it leaves something to be desired. The amount of detailed information you get from the auditing is amazing Each time we look to replace it with another RMM tool, when we compare the features and the price per device we just can't beat it. It also added, remote management, auditing, bulk updates, patch management, reporting, which we weren't getting from Hounddog and we've been with AutoTask ever since. We originally were looking to swap to something from Hounddog when it was expensive years ago and this did everything HoundDog \ GFI Max did but much cheaper and that was just on the monitoring side of things. Comentarios: The AutoTask \ Datto AEM software is one of the best RMM products we've used.